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Shipping & Returns

Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund less shipping. Shipping charge for a free shipping package is estimated as $5.99. However, We'll pay  the shipping costs for both ship to and return if the return is a result of our error (you received an incorrect or defective item, etc.). Open items but in new condition are subject to 20% restocking fee, which used or non-resellable items are not returnable.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

Your order will be shipped within 24 hours (Monday through Friday) after a valid payment is received.

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